Safety Considerations: Do's and Don'ts

We have set out below some of the recommendtions for safe use of powered wheelchairs and scooters as a reminder to our customers.

Dont forget that shopping centres can be very crowded places and consideration need to be given at all times to other pedestrians.

The list below while not comprehensive, will help make Hillingdon Shopmobility a positive experience for everyone.

* Always keep the speed reduced when in busy or confined areas.

* Be courteous and show consideration for other users of the shopping centres and the town centre. Remember that pedestrians often stop suddenly and you may not be able to stop as quickly, so reduce your speed and keep a safe distance.

* Always follow any instructions given to you by Shopmobility staff.

* Reduce your speed when cornering.

* When leaving the vehicle unattended, always take the key with you and leave it where it won't inconvenience others.

* Use dropped kerbs whenever possible and, when climbing kerbs, approach them at right angles.

* Never allow anyone else to use the scooter or wheelchair issued to you.

* Never let anyone ride on your vehicle with you, even a small child, as this will upset the balance of the vehicle.

Finally, if you do have and accident of any sort, always inform Shopmobility staff so that they can give the vehicle a safety check before somebody else uses it and take any other action that may be required.